Call management

See call activity and follow-up in one place.

Review recordings, transcripts, message reports and urgent items in an illustrative web portal, with user access and permissions managed together.

J-Voice management platform

Synthetic dashboard showing fictional call activity and reports.
Synthetic example data. No patient or customer information.

Review calls with more context

Search and filter calls, listen to recordings, read transcripts and review call reports.

  • See urgent items and message reports.
  • Manage users and permissions.
  • Review call recordings and transcripts.

An illustrative product view

The sample screens use fictional names and reserved telephone numbers. They demonstrate a concept, not a live customer account.

A clearer view for your team

Call details, all in one place.

Review recordings, transcripts, urgent messages and reports in a dedicated management platform.

Your Practice · call management
1 Calls in one view2 Quick search and filters3 Reports for review
Room for the details

Know what happened, and what needs attention.

Bring the useful context of a conversation together for the people who need to follow up.

  • Listen to call recordings
  • Read transcripts and call summaries
  • Find urgent items and message reports
  • Manage users and permissions
Explore the platform

Illustrative example with synthetic data

Illustrative Your Practice portal dashboard showing synthetic call activity and summary cards.

Illustrative example with synthetic data

Integrations

Connect your call flow with tools your team uses.

Explore integration examples relevant to this service.

SalesforceHubSpotZendeskFreshdesk
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A good conversation starts here

Let’s make the next call feel clearer.

Tell us what your callers need and we can explore a suitable way forward.

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