Cloud telephony · Voicemail and recordings

Cloud voicemail, call recording and AI call transcription

Keep messages and call notes easier to review, whether your team is away from the desk or looking back at a previous conversation.

Receive voicemail where your team works

Send a voicemail notification or message to a team email inbox or app, so colleagues can review it without returning to a desk phone.

Review recordings with care

Call recordings can help with training and resolving disputes. Recordings are stored in the UK, and callers should be told when calls are recorded.

Find a detail without replaying every call

AI call transcription turns conversations into searchable text and summaries. For example, a manager can search last week’s calls for “refund” to find relevant conversations.

Integrations

Connect your call flow with tools your team uses.

Explore integration examples relevant to this service.

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A little more clarity

Good questions, clear answers

Still have a question? We’re happy to talk it through.

Ask our team
Can voicemail reach an email inbox?

Voicemail can be sent to a team email inbox or app, depending on the setup you agree.

Can recordings be used for training?

Call recordings can support training and dispute reviews. Callers should be told when calls are recorded.

A good conversation starts here

Let’s make the next call feel clearer.

Tell us what your callers need and we can explore a suitable way forward.

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